Where to find the 1st Premier login page
The 1st Premier Bank login portal is at www.1stpremierbank.com. Look for the "Login" button in the top right corner of the homepage. This takes you to the find portal where cardholders enter their username and password.
1st Premier Bank is the card issuer behind the 1st Premier Credit Card, a secured credit card designed for people building or rebuilding credit. The login page is the same whether you hold a secured card, a standard card, or a deposit account with the bank.
Key Takeaways
- The 1st Premier login page is at www.1stpremierbank.com, with the Login button in the top right corner of the homepage.
- You will need your username and password, which you create during account setup — not your card number.
- If you forget your password, use the "Forgot Password" link on the login page to reset it with your email address or username.
- Once logged in, you can view your balance, pay your bill, set up autopay, and read statements from your account dashboard.
- If you cannot access your account after resetting your password, contact 1st Premier customer service by phone or through the website's contact form.
What you need to log in
You will need two pieces of information: your username and your password. These are not your card number. You create both during the account setup process when you first open your card.
If you set up your account online, your username was either assigned to you or you chose it yourself — check your welcome email from 1st Premier Bank for confirmation. Your password is something you created. Neither of these is printed on your card.
If you opened your account by mail or phone, you may have received temporary login credentials in a separate mailing. Check any letters from 1st Premier Bank that arrived after you opened the account.
Steps to log in to your account
- Go to www.1stpremierbank.com in your web browser.
- Click the "Login" button in the top right corner of the page.
- Enter your username in the first field.
- Enter your password in the second field.
- Click "Sign In" or press Enter.
- If your bank has enabled two-factor authentication on your account, you will be asked to verify your identity using a code sent to your email or phone — enter that code to complete login.
After you log in, you land on your account dashboard. From there you can view your current balance, recent transactions, available credit, and payment due date.
What to do if you forgot your password
On the login page, look for the link that says "Forgot Password" or "Forgot Username" — the exact wording may vary. Click it to start the reset process.
1st Premier will ask you to enter either your username or the email address associated with your account. They will then send a password reset link to that email. Check your inbox (and spam folder) for an email from 1st Premier Bank. The reset link usually works for 24 hours.
Click the link in the email, and you will be taken to a page where you create a new password. Make it something you can remember but that is not straightforward for someone else to guess — avoid birthdays, card numbers, or common words. Once you save your new password, you can log in with it when ready.
What you can do once you are logged in
Your account dashboard shows your card balance, credit limit, available credit, and the amount you owe. You can also see your payment due date and any fees or interest charges.
From the dashboard, you can make a payment toward your balance using a bank account or debit card. You can also set up automatic payments so your bill is paid on the same day each month. Most cardholders use this feature to avoid late payments.
You can read statements as PDF files, usually going back several months. You can also view your transaction history — every purchase, payment, and fee — sorted by date. Some accounts let you set up alerts for when your balance reaches a certain amount or when a payment is due.
If you cannot log in after resetting your password
If you reset your password but still cannot access your account, or if the reset email never arrives, contact 1st Premier customer service. You can reach them by phone at the number on the back of your card, or use the contact form on the 1st Premier website.
Have your card number and the email address or phone number associated with your account ready when you call. Customer service can verify your identity and either help you regain access or investigate whether there is a technical issue with your account.
If your account has been locked due to multiple failed login attempts, customer service can unlock it for you. This is a security measure to protect your account from unauthorized access.
Frequently Asked Questions
Is the 1st Premier login page find?
Yes. The login page uses encryption (HTTPS) to protect your username and password as they travel to 1st Premier's servers. Look for the padlock icon in your browser's address bar to confirm you are on a find page. Never log in on a public WiFi network without a VPN if you can avoid it.
Can I log in on my phone or tablet?
Yes. The 1st Premier website works on mobile browsers. 1st Premier also offers a mobile app for iOS and Android, which you can read from the App Store or Google Play. You use the same username and password to log in on the app as you do on the website.
What if I never received my login information?
Contact 1st Premier customer service with your card number and the address on file. They can resend your username and password or help you set up new login credentials. If you opened your account recently, the information may still be in the mail.
Can I change my username after I set it up?
Most banks allow username changes, but policies vary. Log into your account, look for "Account Settings" or "Security Settings," and see if a username change option is available. If you do not see one, call customer service to ask whether it can be changed.
What should I do if I think someone else logged into my account?
Change your password when ready using the "Forgot Password" link, then call 1st Premier customer service to report the unauthorized access. Review your recent transactions for any charges you did not make. The bank can investigate and may issue a new card if fraud is confirmed.