Chase credit cards include travel insurance as a cardholder benefit, but the coverage type and dollar limits depend on which card you hold.
Chase offers travel insurance through several of its premium and mid-tier cards. The most common protections are trip cancellation, trip delay, baggage delay, lost luggage reimbursement, and emergency medical coverage abroad. Not every Chase card includes every type of coverage — a card strong in trip protection may offer no baggage coverage, and vice versa. The coverage activates only when you charge the trip to that specific card.
Travel insurance through a credit card is secondary coverage, meaning it pays after your primary insurance (health insurance, homeowners or renters insurance, or a travel policy you bought separately) has paid its share. You typically must file a claim with your card issuer within a set window — often 90 days from the incident — and provide receipts, booking confirmations, and proof of loss.
Key Takeaways
- Chase Sapphire Reserve and Sapphire Preferred both cover trip cancellation up to $10,000 per person if you cancel for a covered reason before departure.
- Trip delay coverage reimburses meals and lodging if your flight is delayed more than 12 hours, but only after you have already paid out of pocket.
- Baggage delay and lost luggage reimbursement typically cover essentials you buy while waiting for checked bags, with limits between $100 and $500 depending on the card.
- Emergency medical and dental coverage abroad is included on premium cards like the Reserve but absent from many mid-tier cards, so check your specific card's terms.
- Coverage only applies to trips charged to the card, and you must submit claims with receipts and proof within the timeframe stated in your benefits guide.
Trip Cancellation and Trip Interruption Coverage
Trip cancellation coverage reimburses prepaid, non-refundable trip costs if you cancel before departure for a covered reason. Covered reasons typically include illness or injury to you or an when ready family member, death of a family member, or involuntary job loss. The Chase Sapphire Reserve covers up to $10,000 per person and $20,000 per trip. The Sapphire Preferred covers up to $10,000 per person and $20,000 per trip as well. Other Chase cards may offer lower limits or no trip cancellation coverage at all.
Trip interruption coverage works similarly but applies if you cancel or cut short a trip after you have already left home. If you are halfway through a two-week vacation and a family member dies, trip interruption reimburses the unused portion of your prepaid hotel, flights, or tour costs. The same dollar limits and covered reasons explore. You will need to submit the original booking confirmation, proof of the covered event (a death certificate, medical records, or termination letter), and a written statement from the travel provider showing what portion of the trip was unused.
Trip Delay and Missed Connection Reimbursement
If your flight is delayed more than 12 hours, trip delay coverage reimburses reasonable meals and lodging expenses you incur while waiting for the next available flight. Most Chase cards set the reimbursement limit between $200 and $500 per occurrence. The coverage applies only to delays caused by weather, mechanical problems, or airline strikes — not to delays you cause by arriving late to the airport.
You must pay for meals and hotel out of pocket first, then submit receipts and proof of the delay (your airline confirmation showing the delay time, or a statement from the airline) to Chase. The reimbursement typically arrives within two to four weeks. Missed connection coverage works the same way: if you miss a connecting flight due to a delay on the first leg, and you have to buy a meal or hotel while waiting for the next flight, you can claim those costs up to the card's limit.
Baggage Delay and Lost Luggage Reimbursement
Baggage delay coverage reimburses essential items you buy if your checked luggage is delayed more than 12 hours after arrival. This typically covers toiletries, a change of clothes, and medications — not luxury items or entertainment. Most Chase cards limit this reimbursement to $100 to $500 per bag, with a total per trip limit. You will need to keep receipts for everything you buy and submit them along with proof from the airline that your bag was delayed (a delay report or baggage claim ticket).
Lost luggage reimbursement covers the full value of checked bags that the airline loses permanently. Chase cards typically reimburse up to $2,500 per bag or $5,000 per trip, though limits vary. The airline is legally required to compensate you first — federal law caps airline liability at around $3,700 per passenger — so Chase coverage is secondary and fills the gap only if your bags are worth more than the airline will pay. You will need the airline's written confirmation that the bag is lost, your original receipt or proof of value for items in the bag, and a claim form from Chase.
Emergency Medical and Dental Coverage Abroad
Premium Chase cards like the Sapphire Reserve include emergency medical coverage if you become ill or injured while traveling outside the United States. Coverage typically includes emergency dental work (up to $500 to $1,000) and emergency medical evacuation if you need to be airlifted to a hospital. The Sapphire Reserve covers emergency medical evacuation up to $500,000. Mid-tier cards like the Sapphire Preferred do not include this coverage, so if you rely on it, verify your card's benefits guide before traveling.
This coverage is secondary to your health insurance. If you have a health insurance plan that covers out-of-network care abroad, that plan pays first. Chase covers only the portion your health insurance does not. You will need to submit medical records, receipts from the provider, proof of payment, and a claim form to Chase. Processing typically takes four to six weeks.
How to File a Travel Insurance Claim
To file a claim, log into your Chase account online or call the customer service number on the back of your card and ask for the travel insurance claims department. Chase will send you a claim form specific to the type of coverage (trip cancellation, baggage delay, and so on). You must submit the form along with supporting documents within 90 days of the incident in most cases, though some claims have shorter windows — check your benefits guide for the exact important date.
Required documents vary by claim type but typically include the original booking confirmation, receipts for expenses, proof of the incident (airline delay report, medical records, death certificate), and proof of payment. Submit everything by mail or through your online account portal. Chase will review the claim and either approve it, deny it, or ask for additional information. If approved, reimbursement usually arrives within two to four weeks by check or credit to your card account.
Which Chase Cards Include Travel Insurance
The Chase Sapphire Reserve offers the most comprehensive travel insurance among Chase cards: trip cancellation and interruption up to $10,000 per person, trip delay up to $500, baggage delay up to $500, lost luggage up to $2,500 per bag, and emergency medical coverage up to $500,000 for evacuation. The Chase Sapphire Preferred includes trip cancellation and interruption up to $10,000 per person, trip delay up to $500, baggage delay up to $500, and lost luggage up to $2,500 per bag — but no emergency medical coverage.
The Chase Ink Business Premier includes trip cancellation and interruption up to $10,000 per person, trip delay up to $500, and baggage delay up to $500. Business cards like the Chase Ink Business Preferred and Chase Ink Business Unlimited offer limited or no travel insurance. Consumer cards like the Chase Freedom Unlimited and Chase Freedom Flex do not include travel insurance. Always check your specific card's benefits guide, as Chase updates coverage terms periodically and may add or remove benefits.
Frequently Asked Questions
Do I have to buy a travel policy if my Chase card includes travel insurance?
No. Credit card travel insurance is free and automatic for cardholders. However, credit card coverage is secondary and has dollar limits, so some travelers buy a separate travel insurance policy for higher limits or coverage types the card does not include — such as coverage for pre-existing medical conditions or cancellation for any reason rather than only covered reasons.
What if I book a trip with a different card and then charge part of it to my Chase card?
Coverage applies only to the portion of the trip charged to the Chase card. If you book flights on one card and hotels on another, only the hotels are covered under the card that charged them. To may support full coverage, charge the entire trip to the same Chase card.
Does travel insurance cover cancellations due to bad weather?
Trip cancellation coverage does not cover weather unless the weather directly causes an injury or illness to you or a family member. If you straightforward decide not to travel because of a forecast, that is not a covered reason. However, trip delay coverage does reimburse meals and lodging if bad weather delays your flight more than 12 hours after you have already left for the airport.
Can I claim travel insurance if I cancel for any reason?
No. Trip cancellation coverage only pays for specific covered reasons: illness, injury, death of a family member, or involuntary job loss. Cancellations for personal preference, change of plans, or financial hardship are not covered. Some standalone travel insurance policies offer "cancel for any reason" coverage, but credit card benefits do not.
How long does it take to get reimbursed after I submit a claim?
Most claims take two to four weeks to process after Chase receives all required documents. Some claims take longer if Chase needs to verify information with the airline, hotel, or medical provider. Check your claim status by logging into your account or calling the claims department.