What the Synchrony Sam's Club Credit Card is and who issues it
The Synchrony Sam's Club Credit Card is a store card issued by Synchrony Financial that works only at Sam's Club and samsclub.com. You use it to make purchases at the warehouse, and Synchrony handles the billing, payments, and rewards. The card is not a Visa, Mastercard, or American Express — it carries only the Sam's Club and Synchrony logos, so you cannot use it anywhere else.
Synchrony is a financial services company that issues store cards for many retailers. When you open a Sam's Club card through Synchrony, Synchrony becomes your lender and the company you pay each month. Sam's Club handles the membership side and the warehouse operations, but Synchrony manages your account, interest rates, and credit reporting.
You do not need to be a Sam's Club member to open this card, though most cardholders are. The card itself is free — there is no annual fee — but you will need a separate Sam's Club membership to shop at the warehouse.
Key Takeaways
- The Synchrony Sam's Club card works only at Sam's Club locations and online, and is issued by Synchrony Financial, not by Sam's Club itself.
- You earn rewards on purchases: typically 5% back on gas (at Sam's Club pumps and participating stations), 3% on food court and travel, and 1% on everything else, though rates vary by card tier.
- The card has no annual fee, but you will need a separate Sam's Club membership to shop at the warehouse.
- Synchrony reports your payment history to the three major credit bureaus, so on-time payments help your credit score and late payments harm it.
- You can manage your account through Synchrony's website or mobile app, where you can view your balance, make payments, and check your rewards.
How rewards work on the Synchrony Sam's Club card
The card earns cash back on purchases, but the rate depends on what you buy and which card version you hold. The standard card typically earns 5% cash back on gas purchased at Sam's Club fuel stations and at participating gas stations nationwide, 3% cash back on food court purchases and travel booked through Sam's Club Travel, and 1% cash back on all other purchases. Some versions of the card offer different rates, so check your cardholder agreement or Synchrony's website for the exact terms on your card.
Rewards are not automatic — you must set up certain categories or promotions through the Synchrony app or website to earn the higher rates. Read the terms carefully, because some rewards require you to opt in before the purchase date. Rewards post to your account as a statement credit, which reduces your balance due. You cannot convert rewards to cash or transfer them to another card.
There is no cap on how much cash back you can earn, and rewards do not expire as long as your account remains open and in good standing. If you close the card, you typically lose any unposted rewards, so check your balance before you cancel.
How to open a Synchrony Sam's Club card account
You can open the card in person at a Sam's Club warehouse, on samsclub.com, or through the Sam's Club mobile app. In-warehouse applications are often the fastest — a Sam's Club employee can walk you through the process, and you may receive a temporary digital card number on the spot if you are approved.
To open an account, you will need your Social Security number, date of birth, current address, and income information. Synchrony will run a hard inquiry on your credit report, which temporarily lowers your credit score by a few points. The approval decision is usually when ready or within a few minutes.
If you are approved, Synchrony will issue you a physical card that arrives by mail within 7 to 10 business days. You can use a temporary digital card number when ready through the Synchrony app to make purchases online or at Sam's Club if you have a membership. Once your physical card arrives, set up it through the Synchrony website or app before using it.
Interest rates, fees, and what happens if you miss a payment
The Synchrony Sam's Club card has no annual fee and no foreign transaction fees. However, the card carries a variable interest rate (called the APR, or annual percentage rate) that Synchrony sets based on your creditworthiness and current market conditions. Your APR will be printed on your cardholder agreement and your monthly statement. If you carry a balance, interest accrues daily on the unpaid amount.
If you miss a payment, Synchrony will charge a late fee (the amount varies but is typically $25 to $40 for the first late payment) and may increase your APR to a penalty rate. A payment is considered late if it arrives after the due date shown on your statement. Synchrony reports late payments to the credit bureaus 30 days after the due date, which damages your credit score. Payments 60 or 90 days late trigger additional reporting and may result in collections action.
To avoid interest charges, pay your full statement balance by the due date each month. If you cannot pay the full balance, pay at least the minimum payment to avoid late fees and credit damage. You can set up automatic payments through the Synchrony website or app so you never miss a due date.
How to make payments and manage your account
You can pay your Synchrony Sam's Club card bill online through the Synchrony website (mysynchrony.com) or the Synchrony mobile app, by phone at the number on your statement, or by mail. Online and app payments are free and post within one business day. Phone payments are also free. Mailed payments take 7 to 10 business days to post, so mail early if your due date is approaching.
You can set up automatic payments to pay your full balance, a fixed dollar amount, or the minimum payment each month. Automatic payments remove the risk of forgetting a due date. You can change or cancel automatic payments anytime through the app or website.
To check your balance, view your statement, or update your contact information, log into your Synchrony account online or through the mobile app. You can also see your available credit, rewards balance, and recent transactions. If you have questions about your account, call the customer service number on the back of your card or on your statement.
How the card affects your credit score
Synchrony reports your account activity to Equifax, Experian, and TransUnion — the three major credit bureaus. This means your payment history, credit utilization (how much of your credit limit you are using), and account age all factor into your credit score.
On-time payments help your score over time. Late payments, high balances relative to your credit limit, and closing the account can lower your score. If you use the card responsibly — paying on time and keeping your balance low — it can help build or improve your credit history.
Your credit limit is set by Synchrony when you open the account based on your credit score and income. You can request a credit limit increase after you have made several on-time payments, usually after 6 months. A credit limit increase may require a hard inquiry, which temporarily lowers your score.
Frequently Asked Questions
Can I use the Synchrony Sam's Club card outside of Sam's Club?
No. The card works only at Sam's Club warehouse locations and on samsclub.com. It cannot be used at other retailers, gas stations, or online merchants. If you need a card that works everywhere, you will need a separate credit card from Visa, Mastercard, or American Express.
What happens to my rewards if I close my card?
Any rewards that have posted to your account as a statement credit will remain on your account and can be used to pay your balance. However, rewards that have not yet posted may be forfeited. Check your rewards balance before you close the card, and make sure any pending rewards have been credited.
Do I need a Sam's Club membership to open the card?
No, you can open the card without a membership. However, you will need a membership to shop at the warehouse. Many cardholders bundle the card with a membership for convenience, and some Sam's Club membership tiers include a discounted or free card.
How long does it take to get approved?
Most applications are approved or denied when ready or within a few minutes. If Synchrony needs more information, they may contact you by phone or email. Once approved, your physical card arrives by mail in 7 to 10 business days, but you can use a temporary digital card number right away.
What should I do if I think there is a fraudulent charge on my card?
Contact Synchrony when ready by calling the number on the back of your card or logging into your account online. Synchrony will investigate the charge and may issue a temporary credit while they review it. Federal law limits your liability for fraudulent charges to $50 if you report them promptly.