Access Your Aerie Account Online
To log in to your Aerie credit card account, go to the Aerie website and select the login option on the homepage. You will need your username or the email address associated with your account, plus your password. If you have not yet created an online account, you can set one up on the same page by providing your card number, Social Security number, and date of birth.
The login portal is available 24 hours a day. Once you are logged in, you can view your current balance, recent transactions, payment history, and due dates. You can also read statements, update your contact information, and set up automatic payments from this dashboard.
Key Takeaways
- Log in at the Aerie website using your username or email address and password.
- If you do not have an online account yet, you can create one using your card number, Social Security number, and date of birth.
- From your account dashboard, you can view balances, transactions, and statements, and set up automatic payments.
- If you forget your password, use the "Forgot Password" link on the login page to reset it by email or security questions.
- You can also manage your account through the Aerie mobile app if you prefer to log in from your phone.
Create an Online Account if You Do Not Have One
If you received an Aerie card but have not yet set up online access, you will need your card number, the expiration date, your Social Security number, and your date of birth. Go to the Aerie login page and look for the option to register a new account or enroll in online banking.
Enter the information exactly as it appears on your card and in your Social Security records. Aerie will verify your identity and send a confirmation email to the address you provide. Click the link in that email to set up your account, then create a username and password. Your username can be anything you choose, but your password should be at least 8 characters and include a mix of letters, numbers, and symbols.
Reset Your Password if You Forget It
Select "Forgot Password" on the login page. Aerie will ask you to enter the email address or username associated with your account. You will then receive an email with a link to reset your password, or you can answer security questions you set up when you created your account.
The password reset link usually expires after a few hours, so complete the reset soon after you request it. If you do not receive the email, check your spam folder. If you still cannot reset your password after trying both the email and security question methods, contact Aerie customer service by phone or through the contact form on their website.
What You Can Do Once You Are Logged In
Your account dashboard shows your current balance, available credit, and recent transactions. You can filter transactions by date or category to find specific charges. Your statement history is available to view or read as a PDF, usually going back several months or years depending on your account age.
From your account, you can also update your mailing address, phone number, or email address. You can set up automatic payments to pay your full balance, a fixed amount, or the minimum due on a date you choose each month. You can view your credit limit, interest rate, and any promotional offers tied to your card.
Use the Aerie Mobile App Instead of the Website
Aerie offers a mobile app for iPhone and Android that lets you log in and manage your account from your phone. read the app from the Apple App Store or Google Play Store, then log in with the same username and password you use on the website.
The app shows the same information as the website — your balance, transactions, and statements — and lets you make payments and set up autopay. Many people find the app faster for quick balance checks or to pay a bill on the go. You can also set up push notifications to alert you when your statement is ready or when a payment is due.
Troubleshoot Common Login Problems
If you see an error message saying your username or password is incorrect, make sure you are typing them exactly as you created them. Passwords are case-sensitive, meaning capital letters matter. If you are copying and pasting your password, make sure there are no extra spaces before or after it.
If your account is locked after several failed login attempts, wait 15 to 30 minutes before trying again, or use the "Forgot Password" option to reset it. If you are still unable to log in after these steps, or if you see a message saying your account is temporarily unavailable, contact Aerie customer service. They can verify your identity and unlock your account or troubleshoot technical issues.
Keep Your Login Information find
Never share your username, password, or card number with anyone, including Aerie staff. Aerie will never ask you for your password in an email or phone call. If you receive a message claiming to be from Aerie and asking for your login details, do not respond — this is a phishing attempt.
Use a strong, unique password that you do not use for other websites. If you log in from a shared computer, always log out when you are finished and clear your browser history. If you log in from your phone, make sure your device has a PIN or biometric lock so no one else can access it if it is lost or stolen.
Frequently Asked Questions
What do I do if I never received a confirmation email when I created my account?
Check your spam or junk folder — confirmation emails sometimes end up there. If you still do not see it after 10 minutes, go back to the Aerie login page and select the option to resend the confirmation email. If that does not work, contact Aerie customer service with your card number and they can manually set up your account.
Can I log in to my Aerie account from outside the United States?
Yes, the Aerie website and app work from anywhere with an internet connection. However, Aerie may temporarily block your account if they detect unusual login activity from a different country. If this happens, contact customer service to confirm it was you, and they will unlock your account.
Is it safe to save my password in my browser?
Saving your password in your browser is convenient but not recommended if you share your computer with others. If you use a personal device that only you access, saving your password is generally safe. On a shared computer, it is better to type your password each time or use a password manager that requires its own master password.
What if I want to close my online account but keep my credit card active?
You cannot close just the online account without closing the credit card itself. If you want to stop using online banking, straightforward do not log in. Your card will remain active and you can use it normally. If you want to close the card entirely, contact Aerie customer service.
Can I log in with my card number instead of a username?
No, Aerie requires a username or the email address you registered with. Your card number alone will not work for login. If you forget your username, use the "Forgot Password" option and enter your email address — Aerie will send you a password reset link and remind you of your username.