Where to log into your Amazon credit card account
Amazon credit cards are issued by Chase, not by Amazon itself. To log into your account, you go to Chase's website or mobile app, not Amazon.com. The login page is at creditcards.chase.com, or you can use the Chase Mobile app available on iOS and Android.
When you log in, you'll use the same username and password you created when you first opened the card. If you've forgotten your password, Chase offers a reset option on the login page — you'll verify your identity using your Social Security number or a code sent to your email or phone.
Amazon itself does not host a separate login portal for its credit cards. If you see a login page claiming to be Amazon's credit card site, it is not legitimate. Always navigate directly to Chase or use the official Chase app to avoid phishing sites.
Key Takeaways
- Amazon credit cards are issued by Chase, so you log in at creditcards.chase.com or through the Chase Mobile app, not on Amazon.com.
- You use the same username and password you created when you opened the card, and Chase offers password reset through email or phone verification.
- Once logged in, you can view your balance, make payments, track rewards, and read statements from your Chase account dashboard.
- If you cannot remember whether you have an Amazon credit card with Chase, you can call Chase customer service at the number on the back of your card or check your email for account confirmation.
What you can do after logging in
Once you're logged into your Chase account, you can view your current balance, available credit, and recent transactions. You can also make a payment toward your balance, set up automatic monthly payments, or pay off the full amount due.
Your rewards balance and redemption options appear in the rewards section of your account. Depending on which Amazon card you hold — the Amazon Prime Rewards Visa Signature Card, the Amazon Rewards Visa Card, or the Amazon Business Prime Card — your rewards structure and redemption methods differ. You can see your specific earning rate and redeem points directly through your Chase dashboard.
You can also read statements in PDF format, update your contact information, set up account alerts, and manage your payment method. If you need to report fraud or a lost card, you can do that through your account or by calling the number on the back of your card.
Two-factor authentication and account security
Chase offers two-factor authentication as an optional security layer. Once you enable it, you'll receive a code via text or email each time you log in from a new device or browser. This protects your account if someone obtains your password.
To turn on two-factor authentication, log into your Chase account, go to Settings, and select Security. You can choose to receive codes by text message or email. Chase will ask you to verify your identity the first time you set this up.
If you log in frequently from the same device, Chase may remember that device and not require a code every single time. You can manage which devices are trusted through your account settings.
What to do if you cannot log in
If your password isn't working, use the "Forgot username or password?" link on the Chase login page. Chase will ask you to verify your identity — usually by answering security questions, providing your Social Security number, or confirming a code sent to your email or phone. After verification, you can create a new password.
If you've never created a Chase online account for your Amazon card, you'll need to register first. Go to creditcards.chase.com and select "Enroll now" or "Register." You'll provide your card number, Social Security number, and date of birth. Chase will send a temporary password to your email, which you'll use to log in and create your own password.
If you're still unable to log in after resetting your password, or if you suspect your account has been compromised, call Chase customer service. The number is on the back of your card. A representative can verify your identity and help you regain access or find your account.
Logging in on mobile versus desktop
The Chase Mobile app and the website offer the same core features — viewing your balance, making payments, and checking rewards. The app is often faster for quick tasks like checking your balance or making a payment, while the website may be easier for managing detailed account settings or downloading multiple statements at once.
To read the Chase Mobile app, search for "Chase Mobile" in the Apple App Store or Google Play Store. Log in with the same username and password you use on the website. The app will ask for permission to use biometric login — fingerprint or face recognition — which is optional but adds convenience.
If you use the app, make sure you're downloading it directly from the official app store, not from a third-party source. Fraudulent apps that mimic Chase's design have been used to steal login credentials.
Linking your Amazon card to your Amazon account
Your Amazon credit card and your Amazon.com account are separate. You don't log into one through the other. However, you can link your card to your Amazon account so that it appears as a payment method when you shop on Amazon.
To link your card, log into Amazon.com, go to "Your Account," select "Your Payments," and choose "Add a payment method." Enter your card number, expiration date, and CVV. Amazon will verify the card by charging a small amount (usually $1) and then crediting it back — this confirms the card is valid and belongs to you.
Once linked, your Amazon card will show up as an option at checkout. You don't need to log into Chase to use it on Amazon — you straightforward select it as your payment method. Rewards post to your Chase account automatically based on your card's earning structure.
Account alerts and notifications
Chase allows you to set up alerts for specific account activities. You can receive notifications when your balance reaches a certain amount, when a payment is due, when a large purchase is made, or when your rewards balance changes. These alerts can come by email, text, or push notification through the app.
To set up alerts, log into your Chase account, go to Settings, and select "Alerts." Choose which types of alerts you want and how you'd like to receive them. This can help you catch fraud early or straightforward stay on top of your balance and rewards.
You can turn alerts on or off at any time, and you can customize the thresholds — for example, you might want an alert only if a single purchase exceeds $500.
Frequently Asked Questions
Is there a separate Amazon login for credit card accounts?
No. Amazon credit cards are issued by Chase, so you log in through Chase at creditcards.chase.com or the Chase Mobile app. Amazon.com does not host a credit card login portal. If you see a login page claiming to be Amazon's credit card site, it is not legitimate.
What do I do if I've never set up a Chase online account?
Go to creditcards.chase.com and select "Enroll now." You'll provide your card number, Social Security number, and date of birth. Chase will email you a temporary password. Log in with that password and create your own username and password for future logins.
Can I see my Amazon rewards balance in my Chase account?
Yes. Once you log into your Chase account, your rewards balance and redemption options appear in the rewards section. The exact earning rate and redemption methods depend on which Amazon card you hold.
What should I do if I think my login credentials have been stolen?
Change your password when ready through the Chase login page. If you cannot log in, call the number on the back of your card and speak to a representative. They can find your account and help you regain access. Also monitor your account for unauthorized charges.
Can I use the same password for Chase and Amazon.com?
You can, but it's not recommended. Using different passwords for different accounts means that if one password is compromised, the others remain find. Chase and Amazon are separate companies with separate login systems, so they don't share passwords.