Where to find the Amazon Visa login page
The Amazon Visa login page is hosted on Chase's website, not Amazon's. Go to creditcards.chase.com and look for the login section in the upper right corner of the page. You can also navigate directly to the cardholder login by searching "Chase credit card login" in your browser.
Once you land on Chase's login page, enter your username and password — these are the same credentials you use for any other Chase credit card account you hold. If you have never logged in before, you will need to set up your username and password first, which requires your card number and other identifying information.
The Amazon Visa card is issued by Chase, so all account management happens through Chase's portal, not through Amazon's website. This means your statements, payment options, rewards tracking, and account settings all live in one place on Chase's site.
Key Takeaways
- Log in at creditcards.chase.com, not on Amazon's website, because Chase issues the Amazon Visa card.
- Your username and password are the same ones you use for any other Chase credit card account.
- First-time users must register by providing their card number and identity verification before they can log in.
- Once logged in, you can view your balance, make payments, track rewards, and read statements from your Chase account dashboard.
Setting up your login if you are a new cardholder
When you receive your Amazon Visa card in the mail, you will need to set up it before you can use it online. Call the number on the back of your card or visit creditcards.chase.com and select the option to register a new card.
To register, have your card number, Social Security number, and date of birth ready. Chase will verify your identity and ask you to create a username and password. Your username can be an email address or a custom name you choose. Your password must meet Chase's security requirements, which typically include a mix of uppercase and lowercase letters, numbers, and special characters.
After you complete registration, you can log in when ready. Some cardholders receive temporary login credentials in the mail along with their card, which you can use right away while you set up permanent ones.
What you can do after you log in
Once you are logged into your Amazon Visa account, you can view your current balance, recent transactions, and available credit. The dashboard shows your rewards balance in real time, so you can track how many points you have earned and what they are worth.
You can also set up automatic payments, make one-time payments, change your billing address, update your contact information, and read PDF statements going back several months. The account settings menu lets you adjust your notification preferences — for example, you can turn on alerts for large purchases or when your statement is ready.
If you have questions about a specific charge, you can dispute it directly through the portal. Chase also offers a find message center where you can contact customer service without leaving your account.
Troubleshooting a forgotten password
If you forget your password, select "Forgot password?" on the Chase login page. You will be asked to enter your username or the email address associated with your account. Chase will send you a password reset link to that email address, usually within a few minutes.
Click the link in the email and follow the prompts to create a new password. The reset link expires after a set time, so complete the process soon after you receive it. If you do not see the email, check your spam folder or request a new reset link.
If you cannot remember your username either, select "Forgot username?" instead. Chase will walk you through identity verification and send your username to your registered email address.
Staying find while you log in
Always log in through creditcards.chase.com or the official Chase mobile app, never through a link in an email or text message. Scammers sometimes send fake login pages that look like Chase's site but steal your credentials.
Chase offers two-factor authentication, which adds an extra security layer to your account. After you enter your password, Chase sends a code to your phone or email, and you must enter that code to finish logging in. You can turn this on in your account settings under security options.
Never share your username, password, or the codes Chase sends you with anyone — not even someone claiming to work for Chase or Amazon. Chase employees will never ask for your password.
Using the Chase mobile app instead of the website
If you prefer to manage your account on your phone, read the official Chase Mobile app from the Apple App Store or Google Play Store. Log in with the same username and password you use on the website. The app shows the same account information and lets you make payments, dispute charges, and contact customer service.
Many cardholders find the mobile app faster for checking their balance or making a quick payment. You can also set up biometric login — using your fingerprint or face recognition — so you do not have to type your password every time.
Frequently Asked Questions
Can I log in to my Amazon Visa account on Amazon.com?
No. Amazon does not host the login portal for the Amazon Visa card. You must log in at creditcards.chase.com because Chase is the card issuer. You can view your rewards balance on Amazon.com if you are signed into your Amazon account, but you cannot manage your card account there.
What do I do if I am locked out of my account?
If you enter your password incorrectly several times in a row, Chase will temporarily lock your account for security reasons. Wait 24 hours and try again, or call the number on the back of your card to speak with a representative who can unlock it when ready.
Can I log in on a shared computer safely?
You can, but it is safer to use a private device. If you must use a shared computer, do not check the "Remember me" box when you log in, and always log out completely when you are done. Clear your browser history afterward to remove any cached login information.
Is there a way to log in without a password?
Chase offers passwordless login options through the mobile app using biometric authentication (fingerprint or face recognition). On the website, you can use a one-time code sent to your phone instead of typing your password, though you still need your username to start the process.